{"id":2,"date":"2025-03-28T14:07:04","date_gmt":"2025-03-28T06:07:04","guid":{"rendered":"http:\/\/172.236.129.246\/?page_id=2"},"modified":"2025-04-15T05:53:22","modified_gmt":"2025-04-15T05:53:22","slug":"sample-page","status":"publish","type":"page","link":"https:\/\/jmi.jm-information.com\/?page_id=2","title":{"rendered":""},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>Amazon Integration<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Once upon a time, our Amazon support got out of hand. We started forwarding Amazon emails to our helpdesk to get them back under control. But to our dismay, everything arrived in a jumble of raw data, and conversations weren\u2019t threaded.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2160\" height=\"900\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/21.png\" alt=\"\" class=\"wp-image-106\"\/><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>We\u2019ve solved that problem with JMI.<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Now you can integrate your Amazon account with your customer service platform* and make support faster, better, and easier.<br><br><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1950\" height=\"884\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/22.png\" alt=\"\" class=\"wp-image-108\"\/><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1406\" height=\"698\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/42.png\" alt=\"\" class=\"wp-image-145\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Easier Support<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Answer all your customers\u2014whether they\u2019re from Amazon, eBay, Walmart, or your own website\u2014from a single screen<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep track of every conversation with automatically threaded tickets<\/li>\n\n\n\n<li>See important info about the buyer and their order on each ticket<\/li>\n\n\n\n<li>Mark messages as \u201cno response needed\u201d without logging in to Amazon<\/li>\n\n\n\n<li>Field multiple support agents with individual logins<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Faster Answers<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"84\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/24.png\" alt=\"\" class=\"wp-image-124\" style=\"width:54px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Create&nbsp;canned responses&nbsp;and&nbsp;automated replies<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"90\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/25.png\" alt=\"\" class=\"wp-image-125\" style=\"width:53px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Manage and track&nbsp;social media support requests&nbsp;and&nbsp;phone calls<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"124\" height=\"86\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/26.png\" alt=\"\" class=\"wp-image-129\" style=\"width:58px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Collect, analyze&nbsp;and&nbsp;act&nbsp;on&nbsp;customer service data<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"136\" height=\"112\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/27.png\" alt=\"\" class=\"wp-image-130\" style=\"width:51px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Get all your one-way notifications&nbsp;instantly&nbsp;including&nbsp;return requests&nbsp;and&nbsp;A-to-z Guarantee claims<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Better Team Management<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Assign tickets to the right agents and order them by priority<\/li>\n\n\n\n<li>Track who sent which reply so agents can\u2019t shift blame or steal credit<\/li>\n\n\n\n<li>Organize your agents in groups based on expertise, making sure only agents who understand Amazon work with your Amazon customers<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1460\" height=\"762\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/31.png\" alt=\"\" class=\"wp-image-132\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"932\" height=\"818\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/32.png\" alt=\"\" class=\"wp-image-133\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\"><strong>Boost Ratings &amp; Reviews with CR Feedback<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Paid Add-on or Standalone App<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lift your Amazon seller rating and product reviews into the sky using set-and-forget feedback requests.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automate Amazon\u2019s Request a Review button&nbsp;or&nbsp;create custom email templates<\/li>\n\n\n\n<li>Set your own send conditions: right after an order is placed, days after the package is delivered, or anything in between<\/li>\n\n\n\n<li>Watch the five-star ratings come in!<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"572\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/33.png\" alt=\"\" class=\"wp-image-136\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Connect in a snap<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Connecting Amazon to JMI takes less than five minutes. Simply follow our built-in setup walkthrough and you\u2019ll be done in no time.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Amazon Integration Once upon a time, our Amazon support got out of hand. We started forwarding Amazon emails to our helpdesk to get them back under control. But to our dismay, everything arrived in a jumble of raw data, and conversations weren\u2019t threaded. We\u2019ve solved that problem with JMI. Now you can integrate your Amazon &#8230; <a title=\"\" class=\"read-more\" href=\"https:\/\/jmi.jm-information.com\/?page_id=2\" aria-label=\"Read more about \">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2"}],"version-history":[{"count":1,"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":331,"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions\/331"}],"wp:attachment":[{"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}