{"id":140,"date":"2025-03-31T15:59:09","date_gmt":"2025-03-31T07:59:09","guid":{"rendered":"http:\/\/172.236.129.246\/?page_id=140"},"modified":"2025-04-15T05:58:28","modified_gmt":"2025-04-15T05:58:28","slug":"ebay","status":"publish","type":"page","link":"https:\/\/jmi.jm-information.com\/?page_id=140","title":{"rendered":""},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\"><strong>eBay Integration<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Selling on eBay is great. Providing awesome customer service through My eBay, on the other hand, can feel like fishing with a hula hoop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">JMI changes that. Connect eBay to your customer service platform* and make support easier, faster, and better.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1798\" height=\"550\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/41.png\" alt=\"\" class=\"wp-image-143\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1888\" height=\"1784\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/1-1.png\" alt=\"\" class=\"wp-image-19\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Easier Support<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Support all of your customers\u2014whether they\u2019re from eBay, Amazon, Walmart, or your own website\u2014from a single screen<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Let multiple agents answer eBay messages at the same time<\/li>\n\n\n\n<li>Keep track of every conversation with automatically threaded tickets<\/li>\n\n\n\n<li>See important info about the buyer and their order on each ticket, along with a hyperlink to the listing<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Faster Answers<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"84\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/24.png\" alt=\"\" class=\"wp-image-124\" style=\"width:54px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Create&nbsp;canned responses&nbsp;and&nbsp;automated replies<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"90\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/25.png\" alt=\"\" class=\"wp-image-125\" style=\"width:53px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Manage and track&nbsp;social media support requests&nbsp;and&nbsp;phone calls<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"124\" height=\"86\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/26.png\" alt=\"\" class=\"wp-image-129\" style=\"width:58px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Collect, analyze&nbsp;and&nbsp;act&nbsp;on&nbsp;customer service data<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"136\" height=\"112\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/27.png\" alt=\"\" class=\"wp-image-130\" style=\"width:51px;height:auto\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Get all your one-way notifications&nbsp;instantly&nbsp;including&nbsp;return requests&nbsp;and&nbsp;A-to-z Guarantee claims<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Better Team Management<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Give each agent their own login and keep your eBay password secret<\/li>\n\n\n\n<li>Assign tickets to the right agents and order them by priority<\/li>\n\n\n\n<li>Track who sent which reply so agents can\u2019t shift blame or steal credit<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1664\" height=\"658\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/44.png\" alt=\"\" class=\"wp-image-146\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"695\" height=\"453\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/04\/62.png\" alt=\"\" class=\"wp-image-180\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Streamlined Service with eBay Resolution Center Support<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Answer Resolution Center inquiries from within your helpdesk<\/li>\n\n\n\n<li>Approve returns, issue refunds, and provide RMAs*<\/li>\n\n\n\n<li>Manage escalated cases with easy-to-fill forms in the JMI app*<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1430\" height=\"900\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/46-1.png\" alt=\"\" class=\"wp-image-149\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Proactive Messaging with Advanced New Order Notifications<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Collect detailed data on every eBay order for powerful reporting<\/li>\n\n\n\n<li>Start a conversation with any eBay buyer who\u2019s made a purchase, even if they haven\u2019t messaged you<\/li>\n\n\n\n<li>Create auto-replies specifically for new orders<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong>Simple Setup<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can connect your eBay account to JMI in less than three minutes. Our easy-to-follow eBay integration instructions make the process simple and headache-free.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1736\" height=\"638\" src=\"https:\/\/jmi.jm-information.com\/wp-content\/uploads\/2025\/03\/47.png\" alt=\"\" class=\"wp-image-150\"\/><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>eBay Integration Selling on eBay is great. Providing awesome customer service through My eBay, on the other hand, can feel like fishing with a hula hoop. JMI changes that. Connect eBay to your customer service platform* and make support easier, faster, and better. Easier Support Support all of your customers\u2014whether they\u2019re from eBay, Amazon, Walmart, &#8230; <a title=\"\" class=\"read-more\" href=\"https:\/\/jmi.jm-information.com\/?page_id=140\" aria-label=\"Read more about \">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-140","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/pages\/140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=140"}],"version-history":[{"count":1,"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/pages\/140\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=\/wp\/v2\/pages\/140\/revisions\/333"}],"wp:attachment":[{"href":"https:\/\/jmi.jm-information.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}